How Lemonade and AI are putting the fizz in insurance claims

In the first weeks of 2017 two stories have really caught the imagination of the insurance claims community. One involved US peer-to-peer insurtech start-up Lemonade, which claimed it had set a world record for the speed and ease of paying a claim at three seconds with zero paperwork. Now, I am uncertain such a record officially exists, something the business acknowledges, but as a bit of provocative PR it certainly got the tongues wagging and some social media users all flustered commenting on how the lack of human intervention and ease of process could open the business up to significant levels of fraud. Read more: