Is Alexa the most dreaded voice in banking?

Financial disintermediation is history, yet is a commonly quoted myth. More interestingly, several of the new financial intermediaries are not financial institutions. Could this phenomenon indicate a potential future for banks as financial plumbers, where customer-facing ‘re-intermediaries’ collect the data and the revenues? In this article, we will call them NFIFIs (non-financial institution financial intermediaries). Read more: